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Colombian Regulator Streamlines Processes for Localised Gaming Operators

27 august 2024
Author: James Burton

Coljuegos, Colombia’s gambling monitoring authority, has published a new initiative to facilitate the application procedure for regional casinos, effective from August 16. This strategy involves a preliminary review of submitted documentation before issuing a processing number for each request. The goal is to simplify the registration procedure and enhance response efficiency.

Coljuegos changes the application process

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Key Updates to the Revised Approach

The organisation’s President highlighted the importance of the new method, noting that over 50% of the 489 applications received recently were incomplete. This has led to significant administrative strain and delays in processing.

Let us check the main changes under the new strategy:

  1. Preliminary review. All appeals are subject to an initial check during the 10 business days of the filing date. Requests must be filed through the regulator’s website under the tab «Operator's Portal».
  2. Approval process. If the documentation is comprehensive, appropriate, relevant, and legally compliant, a confirmation letter will be issued. Incomplete or inadequate submissions will be rejected.
  3. Processing time. When an application is approved, and no further interpretations are needed, Coljuegos will handle the request within the subsequent 15 business days.
  4. Prohibition of modifications. Operators cannot amend the inventory of gambling components once the inquiry has been formed to prevent delays due to changes in the review process.

Additional Measures

The regulator will cancel the requests from companies which:

  • have outstanding debts;
  • are disqualified from operating;
  • face legal issues;
  • show discrepancies in the land certificates.
  • fail financial criteria.

This initiative underlines Coljuegos' commitment to improving the transparency and efficiency of regulatory processes, ensuring that compliant businesses can operate without unnecessary delays.

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