The UK Gambling Commission declared a review of licensing procedure, abandoning the dedicated client manager model.
New Measures
The regulator stated that distributors would not have a separate contact person from now on. Licensing services are going to consist of 4 subgroups.
Each of them will be liable for different spheres of functioning:
- processing permits for new businesses;
- dealing with applications related to changes in ownership and control for established operators;
- handling requests for the modifications in the current distributors' licences;
- addressing all queries related to individual permits.
Research Point
The agency says that such changes are made to maximise the use of resources. Thus, the body will have the chance to process requests faster and deal with issues more effectively. According to the Commission, the core of the application method has not transformed.
The function and mandate of the regulatory body were specifically examined during the revision of the reference standards stated at the end of 2020. This happened after the review of the 2005 Gambling Act.
To improve industry measures, UKGC's capabilities to investigate, enforce and sanction were examined. The follow-up question focused on the possibility of improving the agency’s work.
The new document will cover a vast variety of gambling issues. During the initial request for evidence, the government body DCMS focused on the following topics:
- affordability verification;
- stake and universal deposit limits;
- advertising and bonus bounds, etc.
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