Casino Market experts work with many well-known market participants, including EveryMatrix. The brand has assisted numerous land-based operators, including Dragonara Casino and Royal Casino, in their first steps of transitioning to the online sector.
The company’s commercial director, Nick Hill, talks about the factors that the owners of offline locations must consider if they want to launch a successful online product.

Simply put, it is a fruitful form of entertainment that generates €13 billion in revenue in the EU alone, representing over 15% of the market. Recent reports indicate that there are approximately 10 million online consumers in the region. This is a huge and growing niche.
The launch and successful work of digital casinos is not much different from managing a traditional establishment, although the gap is significant, and any operator needs to truly understand the industry’s structure and nuances.
Let us look at the issues that should be approached with particular care and attention.
The owners of classic casinos develop their activities by acquiring licences under which they can offer gambling services to players in specific jurisdictions and countries. That is why it is so important to follow local norms, rules, and taxation standards.
To provide such iGaming services in some states, entrepreneurs should receive a similar permit. This process is so unstable that authorities are looking to capitalise on revenues via levies.
This is something new market participants must consider, even if entrepreneurs already have a physical presence in that region:

Entering the digital environment has its challenges. To open an entertainment platform means to interact with various customers. It requires extensive communication skills. That is how brands make their existence noticeable to players.
While traditional operators have a huge advantage with an existing client base, in the long term, they must consider advertising means suitable for the virtual space:
All this helps attract available players and adapt the provided services to the target market.
“Newcomers” to the online space must remember that the digital world has its rules, and all owners of entertainment platforms are joining the competitive race for user attention and loyalty. Therefore, bonus programs are an integral part of their marketing and engagement strategies.
If we look at traditional casinos, it will be easy to notice a list of standard actions taken to make clients happy, such as offering free drinks and meals to passengers who fly frequently, booking tickets to various shows, and sometimes free rooms in the attached hotel.
Such practices are not common in the online space. However, following the general model of land-based locations, operators offer various programs, rewards, and discounts for new users to increase customer acquisition.
Every owner of offline betting projects knows that it is much easier to maintain the interest of already existing players than to attract new ones.
Those who manage traditional casinos emphasise the provision of great services using the above-mentioned methods, but online clients have different behaviour. However, the principles are the same, so efforts to retain users and specific instruments must be adapted to the audience to meet its needs.
Furthermore, entrepreneurs must consider the convergence of online and offline gamblers, promote tolerance, and create reward options for regular customers (for example, free cash or gifts).
It is also important to have a common storage place for shared tools, such as loyalty programs that offer incentives and accept high wagers. Ongoing communication with people is also vital.
With so many available options, users often switch from one website to another to satisfy their changing needs and preferences.
So, how do online casino operators deal with this problem? To meet the audience’s expectations, digital portals must be visually appealing to attract different visitors and target multiple groups of clients while maintaining a reliable experience for everyone.
Online players are likely to be interested in content that is distinguished by sophisticated visuals and advanced graphics.
Any traditional operator who wants to launch a virtual betting platform must decide what games to offer and which providers to contact to create a product for the selected market.
Why watch customers go to another digital resource to place bids when they can spend the same money on your website?
The owners of traditional casinos cannot accept bets on sporting events, but they can choose to launch an online project and turn to a reliable software vendor to implement and manage a sportsbook section there. It will bring considerable profit.
Thanks to integrated technologies that allow entrepreneurs to offer their clients a “seamless wallet”, everything has become even simpler and more convenient: gambling and bookmaking options can be found on the same portal.
The establishment of an online casino business is not a completely new experience for land-based locations.
So many players want to access the exciting world of iGaming without the hassle, in the safety and comfort of their homes, or via mobile devices. Operators can create such a space by seeking the help of a software vendor who can assist in providing the technical infrastructure and installing the necessary program components.
To achieve success and become the owner of a well-known brand, it is necessary to understand how the gambling industry works and collaborate with reliable partners.
The Casino Market studio will help you implement a profitable entertainment project and offer the best solutions, such as security software, popular payment systems, etc.
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